Help & FAQ

It's easy to see if we have a pad for your rifle. Go to the Backstop page, and enter your rifle brand and model in the dropdowns. If it's listed, we have your pad! If it's not there, we don't make the pad, but you can request us to work on it next and we'll email you when we have it.

Unfortunately, we don't make recoil pad designs for any rifle older than 10 years old because manufacturing tolerances in the older stocks makes them too inconsistent.

We only ship to addresses in the USA, and for payment cards with USA addresses. Unfortunately, laws in the USA make gun product exports difficult. We hope to add distributors in other countries in the future.

Shipping takes around 4-7 business days depending on the amount of orders we have. If your order is shipping to Canada it will take 12-15 business days.

Because USPS doesn't generate tracking information for envelopes, we are unable to show tracking for turret tag only orders. You will still get an email when we ship your order, and you should see it within a week.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. Only regularly priced items can be returned, sale items cannot be refunded. Email us to request a refund or exchange at help@backfireshop.com.

Refunds are processed within 7 days from when we receive the item(s).

We are unable to generate return labels for orders outside the US. If you would like to return your order you will be responsible for all returning shipping costs.